Your data's security is our highest priority. Learn how we protect your business information with enterprise-grade security measures.
We implement industry-leading security practices to ensure your forecasting data and business intelligence remain protected, private, and compliant.
AES-256 encryption at rest and TLS 1.3 in transit
GDPR, CCPA, and SOC 2 Type II compliant
Hosted on AWS with 99.9% uptime SLA
All data is encrypted both at rest using AES-256 encryption and in transit using TLS 1.3. Your forecasting data, API keys, and business intelligence are protected with military-grade encryption standards.
Trackura is hosted on Amazon Web Services (AWS), leveraging enterprise-grade infrastructure with built-in redundancy, DDoS protection, and continuous security monitoring. Our architecture follows AWS Well-Architected Framework best practices.
Multi-factor authentication (MFA), role-based access control (RBAC), and single sign-on (SSO) options ensure that only authorized personnel can access your data. We support OAuth 2.0, SAML, and other industry-standard authentication protocols.
We conduct regular third-party security audits and penetration testing to identify and address vulnerabilities. Our security team performs continuous monitoring and responds to incidents following industry best practices.
Your data is automatically backed up daily with point-in-time recovery capabilities. We maintain geographically distributed backups and have comprehensive disaster recovery procedures to ensure business continuity.
Each customer's data is logically isolated using tenant-specific encryption keys. We never share, sell, or use your data for any purpose other than providing our forecasting services. Your forecasts and business intelligence remain completely private.
We comply with the General Data Protection Regulation (GDPR) requirements, including data subject rights, data processing agreements, and cross-border data transfer safeguards.
We comply with the California Consumer Privacy Act (CCPA), giving California residents enhanced rights over their personal information.
Our SOC 2 Type II certification demonstrates our commitment to maintaining the highest standards for security, availability, and confidentiality.
We offer data residency options to meet regional compliance requirements. Your data can be stored in specific geographic regions as needed.
Your data is stored on Amazon Web Services (AWS) infrastructure in secure data centers. We offer data residency options in the US, EU, and other regions to meet your compliance requirements. Your data never leaves your specified region without explicit permission.
Only authorized personnel within your organization who you explicitly grant access to. Our engineering team has no access to customer data in normal operations. In rare cases where debugging requires data access, it's done only with your explicit permission and under strict audit controls.
Yes, absolutely. You can delete your data at any time through the platform settings or by contacting our support team. Upon deletion, all data is permanently removed from our systems within 30 days, including backups, in compliance with GDPR and CCPA requirements.
Yes. We conduct regular security audits, penetration testing, and vulnerability assessments by third-party security firms. We also have a bug bounty program and encourage responsible disclosure of any security concerns.
We have a comprehensive incident response plan. In the unlikely event of a security incident, we will notify affected customers within 72 hours, provide details about the incident, and outline remediation steps taken. We maintain cyber insurance and have legal obligations to report breaches as required by law.
All API keys and credentials are encrypted at rest using separate encryption keys from your data. We use industry-standard secret management systems and never log or display credentials in plain text. OAuth tokens are automatically rotated and can be revoked instantly from your dashboard.
Our security team is here to answer your questions and provide additional documentation for enterprise compliance review.